Privacy Policy

This Privacy Policy explains how Hil TM (“we”, “us”) processes personal data when you use our website, subscribe to updates, submit contact or inquiry forms, or otherwise interact with our services.

1. Who we are

HIL-TM provides independent expert support to organizations seeking to improve the effectiveness of their management system, prepare for independent certification, and ensure compliance with the requirements of international standards and the expectations of interested parties.

We are not a certification body and do not make decisions on issuing certificates. Our task is to objectively assess an organization's readiness, prepare its personnel, and provide expert support at every stage of preparing for independent assessment.

2. Data we collect

Depending on how you interact with us, we may process:

• identity and contact details (name, email, phone, company);
• content of messages you send through forms or email;
• technical data such as IP address, browser type, device information and approximate location derived from logs;
• cookie and analytics data described in our cookie notice.

3. Why we use your data

We process personal data to respond to inquiries, provide requested services, improve our website, maintain security, comply with legal obligations and, where permitted, send relevant updates you have asked to receive.

4. Legal bases

Processing is based on your consent (for example newsletter subscription or non-essential cookies), performance of a contract or pre-contract steps, our legitimate interests in operating and securing the website, or legal requirements where applicable.

5. Sharing and retention

We do not sell personal data. We may share information with trusted service providers who host, secure or support our website and only to the extent needed for their role. We retain data only as long as necessary for the purposes above or as required by law.

6. Your rights

Subject to applicable law, you may request access, correction, deletion, restriction or portability of your personal data, or object to certain processing. You may withdraw consent at any time where processing is consent-based.

7. Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse. No online transmission is completely secure; please share sensitive information only through intended channels.

8. Changes

We may update this policy from time to time. The current version is always available on this page. Continued use of the website after changes means you accept the updated policy.

Last updated: August 2026.